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How messages between two dads helped expose the largest NHS maternity scandal

1 hour ago 8 min read 2
Sincity Press Brief

Among the hundreds of affected families in Nottingham, two sets of parents led the fight to get answers.

From left, Gary and Sarah Andrews, Sarah and Jack Hawkins

Image caption,

Left to right: Gary and Sarah Andrews contacted Sarah and Jack Hawkins aft speechmaking astir their campaign

ByGreig Watson and Laura HammondEast Midlands

A WhatsApp connection from 1 grieving begetter to another, and 1 question: "Do you privation to speak?"

Little did helium know, but Gary Andrews's determination to interaction Dr Jack Hawkins would beryllium pivotal, playing a important portion successful prompting the largest maternity ungraded of its benignant successful NHS history.

Donna Ockenden's large reappraisal of maternity services astatine Nottingham University Hospitals (NUH) NHS Trust, published connected Wednesday, revealed 260 babies died oregon were earnestly injured arsenic a effect of "deep-rooted, systemic and sustained" failings.

Before she presented her long-awaited report, the elder midwife paid tribute to a radical of families who "came unneurotic successful harm and successful grief" and determined that "what had happened to them should not hap to anyone else".

Ockenden said her reappraisal "owes its precise existence" to them - with the database of names she work retired including Gary, Jack, Sarah Andrews and Sarah Hawkins.

Figure caption,

Watch: During her reappraisal presentation, Ockenden paid tribute to the families involved

Jack and Sarah Hawkins's girl Harriet was stillborn astatine Nottingham City Hospital successful April 2016 aft involution was repeatedly delayed.

An archetypal infirmary reappraisal recovered "no evident fault" and stated Harriet had died of an infection.

But Sarah and Jack - who some worked for the spot arsenic a elder physiotherapist and advisor doc respectively - did not judge that, and pushed for answers.

An external reappraisal into the circumstances surrounding Harriet's care, published successful January 2018, identified 13 failings successful attraction and concluded her decease was "almost surely preventable".

NUH apologised and said large changes would beryllium made.

Ockenden added Harriet's decease "was compounded by a systemic cover-up and investigations designed to mislead, which took a profound toll connected the couple's wellbeing".

She called Jack and Sarah's run "a watershed moment" - and "the diligent information catalyst for the Nottingham maternity review".

More connected the Nottingham maternity scandal

Gary and Sarah Andrews's girl Wynter died 23 minutes aft she was delivered by Caesarean conception astatine the Queen's Medical Centre connected 15 September 2019 aft repeated informing signs of her being successful distress had been missed.

Wynter died from a nonaccomplishment of oxygen travel to the encephalon - which an inquest recovered could person been prevented had unit delivered her earlier.

Sarah, 41, had been admitted to infirmary connected 14 September, six days aft initially experiencing contractions.

The inquest heard the maternity portion was "busy" erstwhile she arrived, with accusation connected the patient's past not decently handed implicit to different unit astatine displacement changes.

The inquest recovered Wynter whitethorn person survived if "multiple missed opportunities" had been spotted.

In what would go a recurring taxable astir informing signs being missed, the coroner cited a 2018 missive from midwives to bosses astatine the trust, outlining concerns implicit staffing levels arsenic "the origin of a imaginable disaster".

"The grim predictions... were so realised immoderate 10 months aboriginal erstwhile Wynter died arsenic a effect of the unsafe practices warned about," coroner Laurinda Bower said.

The Care Quality Commission (CQC) prosecuted NUH implicit her decease successful January 2023, with the spot pleading blameworthy to attraction failures.

The transgression prosecution resulted successful NUH being fined £800,000.

 "Hello Jack, my sanction  is Gary and I’m the begetter  of Wynter Sophia who sadly died soon  aft  her commencement  successful  September 2019 astatine  QMC Hospital. I was fixed  your fig   immoderate   clip  agone  by Natalie Rodgers and I’m atrocious   it’s taken until present  to present  myself and atrocious   that we are successful  interaction  nether  these circumstances."

It was weeks aft Wynter's decease that Gary, 38, decided to scope retired to Jack, 57.

He had been speechmaking astir what happened to Harriet, and it resonated with his wife's treatment.

Sarah Andrews said: "It was similar connection for word. You could person changed Harriet's sanction and enactment Wynter's sanction successful determination and it would person been the aforesaid communicative - near successful labour for six days, ignored.

"The lone quality was that Wynter had taken a enactment and Harriet hadn't, truthful Harriet was classed arsenic stillborn and Wynter was classed arsenic neonatal death.

"And we were like, 'we request to marque interaction with this family, we request to talk to them due to the fact that their acquisition is truthful akin to what we've been through'."

Jack rapidly replied to Gary's message.

 "Hey Gary, Sarah and Wynter (what a beauteous  name). I’m truly  pleased you felt capable  to interaction  us. We hoped you would erstwhile   ready. I americium  truthful  sorry. My bosom  goes retired  to you. It is specified  an intensely achy  feeling. Do you privation  to speak?"

The 2 sets of parents uncovering each different was a large infinitesimal successful the propulsion for the truth.

"I deliberation it was big," said Sarah Andrews.

"[The Hawkins] had been warring for a agelong clip and they'd been, similar galore families successful Nottingham, isolated, told that it was conscionable 1 of those things and sometimes these things happen, and made to consciousness similar it was conscionable a one-off.

"But they had been fighting, they've been shouting from the rooftops, they had been trying to get radical to perceive to them and past abruptly Wynter came along.

"I deliberation Harriet needed Wynter to beryllium that they hadn't learned and I deliberation Wynter needed Harriet to amusement that we weren't a one-off."

Sarah Hawkins, 43, added: "It decidedly changed things due to the fact that we knew erstwhile we recovered idiosyncratic else, we built momentum.

"At the clip the spot kept connected saying 'sorry for this tragic isolated case', which evidently isolates you connected your own."

Sarah Hawkins holds a insubstantial   to her look   and appears tearful. Sarah Hawkins, sitting adjacent  to her, holds her manus  to her forehead.Image source, Jacob King/PA Wire

Image caption,

Sarah Andrews (left) and Sarah Hawkins (right) some mislaid their daughters owed to maternity failings

Because of the 23 minutes she was alive, Wynter's decease was investigated by the coroner.

But, successful UK law, the decease of a kid that is stillborn is not taxable to an inquest - thing Sarah Hawkins said was "frustrating".

She added: "The infirmary unit did specified a atrocious occupation that she [Harriet] died wrong me.

"If they'd done a somewhat amended job, she would person taken a enactment and past determination would person been an inquest."

Jack said Wynter's inquest was "key", and added: "If a babe oregon young kid has died of neglect successful the attraction of their household it's a constabulary matter, it's beforehand leafage stuff.

"So for the coroner to accidental that a infirmary which is saying that it doesn't person immoderate issues, the decease of a babe successful their attraction was contributed by neglect is massive."

Sarah Hawkins and Sarah Andrews sat unneurotic  connected  a seat  successful  a wintry park

Image caption,

Sarah Hawkins and Sarah Andrews combed societal and mainstream media for different harmed families

While the CQC's prosecution of NUH pushed ahead, the 2 couples were moving unneurotic to marque definite much voices were heard.

Sarah Hawkins said: "And past we spent loads of time, Sarah and I, connected societal media and doing media to effort and find different radical who were affected.

"We got immoderate and past Kim Errington, who is Teddy's mum, acceptable up a Facebook radical and it started disconnected with conscionable a fewer radical and present it's got conscionable shy of 600."

After getting section MPs connected board, the radical secured a gathering with then-health caput Sajid Javid.

When a "thematic review" was commissioned, the families campaigned against it, saying it lacked independency and had excessively constrictive a remit.

In May 2022, it was past confirmed Ockenden would pb the autarkic review.

Donna Ockenden, who has abbreviated  blonde hair, speaks into a microphone. Donna is wearing a purple formal  and a achromatic  pearl necklace. A presumption    tin  beryllium  seen connected  the surface  down  her.Image source, Jacob King/PA Wire

Image caption,

Ockenden said the families' voices indispensable "become the catalyst for lasting nationalist change"

The pursuing year, it was confirmed it was already the largest reappraisal ever carried retired successful the NHS, with the scope expanding to astir 2,500 families.

In February past year, the spot became the archetypal to beryllium prosecuted by the CQC much than once, erstwhile it was fined £1.6m for "avoidable failings" connected to the deaths of 3 different babies successful 2021.

Reflecting connected the enslaved betwixt the families, Sarah Andrews said: "We ever accidental it's a nine you don't privation to beryllium in, but really we've made friends that volition instrumentality with america for the remainder of our lives.

"That's due to the fact that they're the lone different radical successful this satellite that recognize the symptom of losing a child, oregon surviving with a kid with disablement successful this concern and it's similar there's that 'forever connection' there."

Gary added: "Together our 2 small girls person hopefully made a quality and different babies won't person died due to the fact that of them."

Four radical   - Gary Andrews, Sarah Andrews, Sarah Hawkins and Jack Hawkins - basal   broadside  by side. Gary is dressed successful  a achromatic  garment  and achromatic  trousers, Sarah wears a agelong  bluish  formal  with a acheronian  cardigan, Sarah wears a agelong  reddish  formal  with achromatic  item  and Jack wears a airy  bluish  garment  with acheronian  trousers.Image source, Jacob King/PA Wire

Image caption,

Gary and Sarah Andrews, and Sarah and Jack Hawkins, stood for a minute's soundlessness to people the extremity of Ockenden's reappraisal presentation

During her reappraisal presentation, Ockenden said the work astatine NUH present was "not wherever it was, but it is not yet wherever it needs to be".

In March NUH maternity services were fixed a "requires improvement" rating pursuing a bid of unannounced inspections successful May past year.

In effect to the review, NUH president Nick Carver and main enforcement May issued an unfastened letter, addressed to "the radical and communities of Nottinghamshire".

In it, they apologised "unreservedly to the women and families who person suffered harm, loss, trauma oregon distress portion receiving attraction successful our services".

Nick Carver and Anthony May, some  wearing suits, beryllium   successful  a country   with tv   cameras down  themImage source, Jacob King/PA Wire

Image caption,

NUH president Nick Carver (left) and spot main enforcement Anthony May heard Ockenden outline her findings

The missive added: "We recognise that spot is earned done actions, not words. We know, also, that families and the wider nationalist volition justice america not by what we accidental today, but by what we bash next.

"We volition enactment with families connected a meaningful apology due to the fact that we cognize it is important to them that this is reflective of the findings of the review, and our committedness to lasting improvement."

Overall, Ockenden's reappraisal concluded determination were "potentially avoidable" outcomes for mothers and babies successful 520 cases.

She added: "The families of Nottingham person shown bonzer courage, dignity and determination successful the look of the devastating consequences that proceed to people their lives... their voices indispensable present go the catalyst for lasting nationalist change."

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