The council's main executive, Susan Priest, said: "The grade of enactment of organisations, including Three Hills, Morrisons and the Salvation Army, has been astonishing and helped to guarantee that visitors and residents were looked after, supported and had nutrient and blistery drinks.
"This was an highly hard day, firstly for the edifice guests and this evening for our residents who person had to determination retired of their homes."
Ross Honeycomb, 39, was staying astatine the edifice with his household and told the BBC connected Saturday however they were woken by occurrence alarms astatine astir 01:00.
He said: "I thought I was dreaming, it was horrifying.
"We looked retired and determination was fume billowing from the underground car park. Later we started proceeding explosions."
Kevin Crawford, 91, and his woman Kathleen, 82, said they had booked successful for a two-week enactment astatine the hotel.
The couple, from London, told the BBC that they were successful their country connected the sixth level erstwhile they heard a occurrence alarm.
"We saw the occurrence but we thought the occurrence brigade had it nether control," said Kevin.
"We managed to slumber done it. At the time, we didn't realise however atrocious the occurrence was."
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