Fake 10 Downing Street listing exposes 'unfit' Booking.com, says consumer group

Sincity Press Staff 1 hour ago 2 min read 2
Sincity Press Brief

Booking.com said the "limited test" was "not a true reflection of the experience of millions of listings or reviews".

Consumer radical Which? says it was capable to make a fake listing for 10 Downing Street connected question elephantine Booking.com.

The UK watchdog said its researchers were capable to publication a bogus enactment astatine the premier minister's code - arsenic good arsenic permission a fake reappraisal noting "hanging out" with nonmigratory mouser Larry the feline arsenic a highlight.

It said contempt wide signs it was fake, Booking.com did not region the listing until 2 months aft it was uploaded.

"This constricted trial is not a existent reflection of the acquisition of millions of listings oregon reviews published connected our platform," a Booking.com spokesperson told the BBC.

They said due to the fact that Which?'s listing was not "live" connected its tract crossed the 2 months it was present, "some of our automatic fraud controls were not triggered to wholly region the closed listing".

People could lone spot the listing and petition to publication the spot during a 20-minute model opened by Which? truthful its researchers could effort to publication it.

Booking.com's spokesperson added "a scope of checks and verification measures" assistance unafraid the site, and technologies specified arsenic AI "help america observe and region the bulk of fraudulent listings wrong 24 hours".

But Which? Travel exertion Rory Boland said its checks had been shown to beryllium "unfit for purpose".

"If Booking.com's alleged blase AI systems can't spot that 10 Downing Street is not a vacation rental, past it's nary wonderment scammers tin exploit the level truthful easily," helium said.

"It would beryllium laughable that we were capable to database the UK's astir celebrated code for rent, if the consequences weren't truthful devastating for holidaymakers, who hazard losing thousands of pounds to bogus listings and phishing links."

It is not the archetypal clip the tract has faced disapproval implicit its information efforts and lawsuit service.